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Warranty


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Warranty Protection & Peace Of Mind
At Cars Direct 2 U, we want you to enjoy your new vehicle with confidence. That's why our vehicles are supplied with a complimentary nationwide warranty, providing valuable protection and additional peace of mind after purchase.
Handler Protect Warranty
Warranty protection is provided through Handler Protect, one of the UK's leading vehicle warranty providers. The level of cover supplied may vary depending on the vehicle purchased. Full policy documentation and warranty details will always be provided prior to purchase.
Nationwide Cover
Our warranty provides nationwide cover, allowing approved repairs to be carried out through a network of authorised repairers across the UK. Should an unexpected covered fault occur, help is available wherever you are, providing reassurance long after you leave our dealership.
Buy With Confidence
Every vehicle is carefully selected, inspected, prepared and road tested before sale. Combined with our nationwide warranty protection, specialist after-sales support and commitment to customer care, this helps provide reassurance and confidence when purchasing your next vehicle from Cars Direct 2 U.
We encourage all customers to review the warranty documentation before purchase and our team will be happy to answer any questions you may have regarding the cover provided with a specific vehicle.
What's Covered?
Electrics
Alternator, electric window motors, engine cooling fan motors, horn. Indicator flasher relay, starter motor and sunroof motor/hydraulics. Electronic control units (ECUS) & computers

The engine management ECU - engine ECU only. (not covered upgraded or revised software and firmware, including software and firmware patches and updates, relating directly or indirectly to any components of your vehicle and any retro-fitted ecus & computers are not covered).

Braking system
Anti-lock braking system (ass) pump & control unit, calipers, master & wheel cylinders, pressure reducing & proportioning valves, and vacuum.

Casings
Casings are covered provided they have been damaged as a direct result of the failure of a covered component.

Clutch
Clutch cable, master & slave hydraulic cylinders and pedal assembly.

Cooling systems
Engine cooling water radiator, heater radiator, thermostat & housing, viscous cooling fan couplings and water pump.

Engine
All internally lubricated parts are covered including camshafts & bearings, camshaft followers & rockers (including hydraulic lash adjusters), connecting rods & bearings. Crankshaft & bearings, cylinder block, cylinder bores & liners & seals, cylinder beads, internal bushings & bearings, oil pump & drive, pistons & rings, timing gears, chain. Tensioner, valves, springs & guides (burnt or pitted valves and valve seats are not covered).

The following engine parts are also covered:
Crankshaft pulley and cylinder head gasket. Camshaft drive belts are covered as follows: camshaft drive belts and tensioners (subject to documented proof that the last due change of camshaft drive telt has taken place as specified by the manufacturer's recommended servicing schedule).

Flywheels & drive plates
Flexible drive plate for the automatic transmissions torque converter. Solid & dual-mass flywheels (flywheels damaged by clutch friction plates are not covered) and starter ring gear.

Fuel system
Airflow sensors and meters, fuel gauge sender unit, fuel pressure regulators & accumulators, fuel pumps (including pre-pumps, low, high-pressure pumps & injection pumps). Injectors: including petrol, diesel & single-point injectors.

Gearboxes
(Including automated manual gearboxes, automatic gearboxes, four-wheel-drive transfer gearboxes, hybrid transaxles, manual gearboxes and transaxles. ) automatic transmission brake bands & clutches & modulator valves, drive chains. Gear lever, gears. Hydraulic gear-shift governors & internal servos & valve blocks, internal bearings & bushes, oil pumps, selector forks, shafts (all, including extension shafts), synchromesh hubs and rings and torque converter.

Ignition system
Camshaft sensors. Crankshaft sensors and ignition.

Oil seals and gaskets
The engine crankshaft rear oil seal and the main gearbox input shaft oil seal are both covered and other oil seals and gaskets that would necessitate the removal of the engine, a gearbox or a final drive unit to carry out repairs are all covered subject to any oil leak from them being sufficiently advanced that oil can be seen to be dripping (slight leaks causing only oil misting or staring are not covered).

Steering column
Shaft & tilt mechanism & couplings, hydraulic pumps & reservoir & pressure pipes, steering & idler boxes, rack and pinion assembly (including hydraulic rams and electric motors) and track rods & track rod ends.

Suspension
Wheel bearings.

Transmissions
(Including front & centre & rear differentials. Front & rear live axles and driveshafts. ) constant velocity joints, crown wheels & pinions, differential gears & thrust washers, external driveshafts. Internal bushes & bearings (including wheel bearings) & shafts, internal parts of differential locking mechanisms. Propeller shafts & propeller shaft couplings & centre bearings and universal joints.

Turbocharger
Turbocharger units.
Need To Make A Claim?
If you experience a covered fault during your warranty period:
Contact Handler Protect as soon as possible.
Obtain authorisation before any repair work is carried out.
Use an approved VAT-registered repairer.
Follow the claims procedure outlined in your warranty documentation.
Full details can be found within your warranty booklet and policy documents.

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Representative Example HP

An OTR Cash Price of £3,000.00 with a deposit of £300.00 leaving an amount of credit of £2,700.00. The agreement is resulting a Representative 23.8% APR, Rate of interest 9.9% and a total amount payable of £4,811.80. Payments are based on a duration of agreement of 60 months, with a first monthly payment of £ 72.28, regular monthly payment of £72.28 and a final monthly payment of £247.28. All physical quotes supplied by Cars Direct 2 U are in accordance with current FCA regulations and are subject to a full credit search.